Guest Services Expert

2 days ago


Melbourne, Victoria, Australia beBeeCustomer Full time $48,000 - $72,000

Experience the thrill of creating unforgettable moments for our guests. As a guest services expert, you will be the face of our brand, ensuring every interaction is memorable and positive.

Our ideal candidate is someone who thrives in fast-paced environments, providing top-notch service to guests from check-in to boarding. You will work closely with our team to ensure seamless transitions and exceed guest expectations.

Key responsibilities include:

  • Providing exceptional customer service
  • Assisting guests with various requests and concerns
  • Collaborating with colleagues to maintain a smooth operation

Requirements:

  • 3+ years of consistent employment in customer-facing roles
  • Proven ability to work in high-pressure situations
  • Strong communication and problem-solving skills
  • Availability to work rotating shifts, including early starts and late finishes

Benefits:

  • Generous annual leave package
  • Discounted travel opportunities
  • Free access to wellbeing resources
  • Opportunities for career growth and development


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