Senior Residential Services Manager
3 weeks ago
About the Role:
The Senior Residential Services Manager will be responsible for overseeing the delivery of high-quality services and facilities in Student Residences. This includes budget management, strategic planning, policy development, and addressing serious misconduct and welfare cases.
Key Responsibilities:
- Advise university leaders on matters impacting the residences and ensure compliance with legislation.
- Develop initiatives to enhance student experience, occupancy, and revenue.
- Plan and manage budgets, review accommodation fees, and recommend expenditures.
- Provide strong leadership and collaborate with university and community stakeholders.
- Ensure Resident Advisors are trained and manage misconduct and welfare cases.
- Maintain compliance with records management policies and financial reporting requirements.
Skills and Experience:
- Proven leadership experience in a residential or similar environment.
- Strong understanding of budget management and financial planning.
- Excellent interpersonal and communication skills.
- Ability to develop and implement strategic initiatives.
- Experience in policy development and compliance.
- Strong problem-solving skills and ability to manage emergency situations.
Education/Qualifications:
- A relevant tertiary qualification or equivalent experience.
- Understanding of the legislative and regulatory requirements for student accommodation.
- Experience in the education sector is highly desirable.
About the Company:
Dixon Appointments values diversity and inclusion and is committed to providing a safe, inclusive and barrier-free recruitment experience. Please indicate your preferred method of communication in your application, and please let us know if you require any adjustments when dealing with us.
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