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Leading Retail Performance
2 weeks ago
As a highly skilled professional, you will collaborate with our senior leadership to create a unique shopping experience and deliver exceptional service to our consumers. You will be responsible for driving performance excellence and developing your team to focus on customer service and achieving success ethically.
Key Responsibilities:- Collaborate with senior leadership to drive business results and achieve sales targets.
- Coordinate, support, and lead a diverse team ensuring an excellent work atmosphere through recruitment, development, and performance management.
- Implement processes and tools to optimize services, enhance consumer satisfaction, efficiency, and productivity.
- Oversee various departments such as Apparel and Footwear.
- Support senior leadership in implementing strategic initiatives focusing on product knowledge, elevated services, and consumer insights.
- Ensure compliance with all standards and guidelines.
- Collaborate with team members across the region and headquarters.
- A passion for delivering exceptional customer service in a retail environment.
- Proven track record of leading and managing high-performing teams.
- Outstanding communication skills and ability to influence stakeholders.
- Competitive salary and bonus structure.
- Full uniform provided twice per year.
- Generous product discount.
- Access to special release products.
- Birthday leave.
- Wellbeing programs and tools.
The successful candidate will work a rotating roster and must be available to work weekends, evenings, and holidays as needed.