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Business Operations Coordinator

2 months ago

Adelaide, South Australia Festival City Adelaide Full time
{"title": "Business Support Officer", "description": "Job Summary

Festival City Adelaide is seeking a highly skilled Business Support Officer to join our team. As a key member of our team, you will provide administrative and business support services to facilitate business operations and service delivery.

Key Responsibilities
  • Provide professional and courteous service to all stakeholders.
  • Act as a first point of contact by responding to enquiries and escalating issues as required.
  • Transfer relevant information to the Chief Executive in a timely and accurate manner.
  • Assist the Chief Executive with communication with members and state government.
  • Proactive day-to-day diary management, including assisting with arranging appointments and meetings to support the Chief Executive.
  • Administer CRM platforms and maintenance of membership records.
  • Draft, edit and format documents, reports, and presentations.
  • Support desktop research and data management.
  • Maintain up-to-date financial reports and project budgets.
  • Prepare, collate, distribute and maintain Board papers and minutes, and take minutes at meetings of the Board.
  • Collect and compile information and prepare documentation and correspondence in line with quality and organisational requirements.
  • Update and maintain records and databases in line with available systems to ensure that all information is accurate, stored correctly and accessible.
  • Prepare event briefs, liaise with event partners in a timely and effective manner, and prepare pre and post event reports, as appropriate.
  • Support delivery of programs by coordinating venues, catering, invitations, and other relevant tasks associated with event programs.
  • Provide support in the execution of outputs related to Festival City Adelaide communications, including but not limited to eComms, social media, and website to ensure that accurate and up to date information is available to the public and industry at all times.
  • Other duties as reasonably directed that are consistent with the skills and experience commensurate with the responsibilities of this position.
Requirements
  • Experience in administration and business support services.
  • Exceptional communication skills (written and verbal).
  • Computer literacy skills, including Wordpress, MailChimp, InDesign, and social media.
  • Demonstrable attention to detail.
  • Excellent organisation skills managing complex information on competing deadlines, with meticulous attention to detail.
  • Discretion in handling confidential and sensitive written and oral information.
  • Ability to manage time and prioritise workloads in order to meet deadlines.
  • Ability to work autonomously, taking initiative to progress their own work.
  • Ability to work in a small team environment.
  • Ability to deal with ambiguity and complexity, including to stay motivated and proactive when tasks get difficult.
What We Offer

Festival City Adelaide offers a competitive salary of $65,000 pro rata + 11.5% superannuation, flexible days and hours, and the opportunity to work with a dynamic and innovative team.

We are an equal opportunities employer and welcome applications from diverse candidates.

Please submit your application, including a CV and cover letter, to [insert contact details].

"}