Culture and Engagement Specialist

6 days ago


Brisbane, Queensland, Australia Sofitel Mumbai BKC Full time
Talent and Culture Manager

Sofitel Mumbai BKC is looking for a skilled Human Resources professional to fill the role of Talent and Culture Manager. As a key member of our team, you will be responsible for overseeing and managing all generalist HR functions to support the wider team in delivering quality and maintaining our luxury standards.

About the Role

The successful candidate will be responsible for ensuring the smooth day-to-day operations of the HR department, supervising and mentoring the Talent and Culture Coordinator, and managing department interns. They will also be responsible for developing and implementing HR policies and procedures that align with hotel goals and industry regulations.

About You
  • You have a Bachelor's degree in Human Resources or a related field; HR certification is a plus.
  • You have minimum of five years of HR experience, preferably within the hospitality industry.
  • You have strong knowledge of HR best practice, employment laws, and regulations in Australia.
  • You have excellent communication, interpersonal, and leadership skills.
  • You have a passion for people and a luxury attitude, with a focus on guest service.
Key Responsibilities
  • Develop and implement HR policies and procedures that align with hotel goals and industry regulations.
  • Support recruitment efforts, employee relations, performance management, and training programs.
  • Report on HR metrics and develop actions to enhance employee engagement and retention.
  • Foster professional development, personal connection and a luxury focus within the hotel.
  • Oversee and manage all generalist HR functions to support the wider team in delivering quality and maintaining our luxury standards.
What We Offer
  • A competitive salary and benefits package.
  • A range of wellbeing initiatives, including apps with content to help you feel at your best.
  • A variety of benefits, rewards and development opportunities.
  • Discounts for ambassadors, families and friends at Accor Hotels worldwide.
  • Complimentary hotel stay package to celebrate your work anniversary.
  • Secure parking in the centre of Brisbane for only $10 per day.
  • Direct access to Central train station.
  • Complimentary food in the ambassador dining room.
  • Laundered uniforms.


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