Product Experience Lead

3 days ago


Melbourne, Victoria, Australia Sustain Recruit Full time
About the Role:

This is an exciting opportunity to drive impactful design initiatives and design for a huge consumer base of millions of customers visiting our site per month. We are working with one of Australia's much-loved retailers who are on the lookout for 1 x Senior Product Designer and 1 x Principal Product Designer to join their team in re-vamping their website and driving new ideas in the e-commerce space to help them become the number 1 retailer in Australia.

This role presents a unique chance to create unique experiences for users and enhance product discoverability. You'll be part of a dedicated team consisting of 10 members, including product managers, designers, experimentation leads, and a larger engineering group. You'll report to the Head of Product & Design and collaborate closely with one other senior designer.

Key Responsibilities:
  • Lead design efforts to optimise user journeys from onboarding to product discovery, focusing on personalisation and creating new, fun ways to attract customers to our website.
  • Drive ongoing optimisations and conversion rate improvements through testing and experimentation.
  • Transform their homepage to create unique experiences for users and enhance product discoverability.
  • Collaborate with cross-functional teams to implement innovative solutions, including virtual try-ons and personalised authentication experiences.

Why Choose Us?

With significant budget and project scale, you'll have the chance to make a measurable impact on a platform that processes hundreds of millions of dollars. We also offer an excellent culture and work-life balance.

Compensation:
  • Principal Designer: Up to $170k base + super
  • Senior Product Designer: $140k - $150k base + super

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