Data Analyst and Solution Designer

6 days ago


Sydney, New South Wales, Australia Infosys Singapore & Australia Full time

Infosys Consulting is a global advisor to leading companies, helping them address complex business challenges through customized solutions.

Role Overview:

We are seeking a skilled Business Analyst to join our team in Singapore and Australia. The successful candidate will be responsible for gathering and analysing business requirements, designing and implementing CRM solutions, and providing support and training to end users.

Responsibilities:
  • Collaborate with stakeholders to gather and document requirements for CRM projects
  • Analyse business processes and recommend CRM solutions to improve efficiency and effectiveness
  • Configure Dynamics CRM and provide training and support to end users
  • Work closely with developers and IT teams to implement and test CRM solutions
  • Stay current on industry trends and best practices in CRM technology
Requirements:
  • Bachelor's degree in business administration, Information Technology, or related field
  • Minimum of 2-3 years of experience as a Business Analyst, with a focus on Dynamics CRM
  • Strong knowledge of Dynamics CRM functionalities, configurations, and customization
  • Experience with CRM integration, data migration, and reporting tools
  • Excellent communication, interpersonal, and problem-solving skills
  • Ability to work effectively in a fast-paced, collaborative environment


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