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Nespresso Boutique Coffee Specialist

2 months ago

City Of Stirling, Australia Nestle Operational Services Worldwide SA Full time

About Nespresso

Nespresso is a global leader in the premium coffee market, committed to delivering high-quality coffee experiences to our customers. As a member of our team, you will be part of a dynamic and innovative company that values diversity, inclusion, and belonging.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our Nespresso Boutique team as a Festive Casual Sales Assistant. As a key member of our team, you will be responsible for delivering exceptional customer service, meeting sales targets, and sharing your passion for our coffee brand with our customers.

Key Responsibilities

  • Customer Service
    • Deliver 5-star customer service to our customers, ensuring a positive and memorable experience.
  • Sales and Performance
    • Meet personal and team-based Key Performance Indicators (KPIs) for sales and customer engagement.
  • Coffee Expertise
    • Share your knowledge and passion for our coffee brand with customers, providing expert advice and recommendations.

Requirements

  • Customer Service Experience
    • Previous experience in a customer-facing role, preferably in retail, hospitality, or customer service.
  • Communication and Interpersonal Skills
    • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Availability and Flexibility
    • Availability to work a variety of shifts, including weekends and public holidays, during the festive period.

What We Offer

  • Competitive Compensation and Benefits
    • A competitive hourly rate and benefits package, including opportunities for career growth and development.
  • Opportunities for Career Growth
    • The opportunity to work with a global leader in the premium coffee market, with opportunities for career growth and development.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please visit our boutique to learn more about the role and meet our team.