Luxury Sales and Service Expert

4 days ago


Port Macquarie, New South Wales, Australia Pandora Full time
Why Work at Pandora?
We're a global jewellery brand that empowers individuals to express themselves through beautiful products. Our values of dreaming, daring, caring, and delivering create a unique work environment where talented professionals can thrive.

Job Summary:
We're seeking an organised, pro-active, and results-driven Assistant Store Manager to join our team in Port Macquarie. As a key member of the retail operations team, you will be responsible for the day-to-day running of the store, supporting the Store Manager and driving commercial success.

Main Responsibilities:
* Support the Store Manager in achieving store targets and providing exemplary customer service.
* Maintain accurate stock levels, manage store security, team rotas, and sales performance tracking.
* Develop a strong retail floor presence, influencing the sales space and ensuring teams are present and engaged.

Key Qualifications:
* Proven experience in driving sales and profitability in-store.
* Passion for driving a culture of exceptional customer service.
* Strong communication and coaching skills to lead high-performing teams.
* Ability to adapt to changing business needs and priorities.

Benefits Package:
* Competitive rewards package, including 60% staff discount on Pandora products.
* Opportunities for development and career progression.
* Subsidised health insurance, retail bonus scheme, and employee assistance program.
* Generous jewellery allowance and wellness days.

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