Front Desk Operations Manager

4 days ago


Brisbane, Queensland, Australia beBeeCustomerService Full time $50,000 - $80,000

Job Description

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We are seeking a skilled Front Desk Operations Manager to deliver exceptional service and support residents in our vibrant student community. As the first point of contact, you will provide a warm welcome and ensure seamless operations.

About the Role

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This is a fast-paced frontline role where you will manage daily front desk operations, handle resident enquiries, oversee check-ins/check-outs, and support leasing, inspections, and property management tasks. You will also liaise with maintenance, cleaning, contractors, and security to ensure excellent service delivery.

Key Responsibilities

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  2. Manage daily front desk operations to provide exceptional service to residents, tenants, and guests.">
  3. Handle resident enquiries related to tenancy, wellbeing, and general needs, resolving or escalating issues as required.">
  4. Oversee resident check-ins/check-outs and support leasing, inspections, and property management tasks.">
  5. Liaise with maintenance, cleaning, contractors, and security to ensure seamless service delivery.">
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Required Skills and Qualifications

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  • Unrestricted Work Rights in Australia.">
  • Working with Children's Check (Blue Card).">
  • Valid Certificate IV in Real Estate Practice (or be willing to obtain).">
  • Excellent communication skills and professional presentation.">
  • Previous experience in front office, reception, or hospitality environments (desirable).">
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Benefits

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  • Uniform Provided – Look sharp and feel confident on the job.">
  • Inclusive Culture – Collaborate with a diverse and engaging team.">
  • Voice Your Opinions – Share feedback in annual surveys and connect on Viva Engage.">
  • Company-funded Flu Vaccinations – we've got your back during flu season.">
  • General Referral Bonuses - Up to $1,000 AUD/NZD for successful referrals.">
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Why This Role?

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This is an exciting opportunity to join a leading student accommodation provider and contribute to shaping the future of student living. If you are keen to make a positive impact in a fast-paced frontline role, apply now with your cover letter and resume.

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