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Pre-Sales and Post-Sales Support Associate

1 week ago

Sydney, New South Wales, Australia NielsenIQ Full time

About Our Ideal Candidate

We are looking for a highly skilled and experienced Pre-Sales and Post-Sales Support Associate to join our Strategic Analytics and Insights (SAI) team. The ideal candidate has a Bachelor's degree in Finance, Marketing, Business, or a related field, and 2-5 years of experience in a similar role.

They should have excellent organizational skills, be detail-oriented, and able to maintain a high level of accuracy. Strong judgment, initiative, and the ability to work independently are also essential. If you have an analytical mindset and strong numerical skills, you will thrive in this role.

Responsibilities

  1. Provide expert guidance on finance processes and ensure strict adherence to deadlines.
  2. Support the smooth execution of sales operations and collaborate with cross-functional teams.
  3. Manage and maintain CRM records for sales representatives, ensuring accuracy and consistency.
  4. Analyze market data to identify trends, patterns, and actionable insights to inform sales strategies.
  5. Lead digital sales campaigns using Microsoft Dynamics, Salesloft, ZoomInfo, and LinkedIn Sales Navigator.
  6. Handle invoicing and contract renewals, ensuring timely and accurate billing processes.
  7. Ensure proper revenue recognition by updating project dates and coordinating follow-ups with Operations and sales representatives.

Requirements

  • Bachelor's degree in Finance, Marketing, Business, or a related field.
  • 2-5 years of experience in a similar role, preferably within FMCG.
  • Fluent in English (both spoken and written).
  • Strong communication skills, with the ability to collaborate effectively in a cross-country environment.
  • Experience with Microsoft Dynamics, Salesloft, ZoomInfo, and LinkedIn Sales Navigator is a plus.
  • Proficient in Microsoft Office applications.
  • Detail-oriented, punctual, and able to maintain a high level of accuracy.
  • Excellent organizational skills, with the ability to think proactively and prioritize tasks effectively.
  • Strong judgment, initiative, and the ability to work independently.
  • Analytical mindset with strong numerical skills (preferred).
  • Team player with the ability to work independently when needed.