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Administrative Reception Specialist

2 months ago


Wantirna, Victoria, Australia Healius Full time

Job Reference: #11209

Brand: Healius

Location: Wantirna

Work Type: Casual (Permanent)

The Healius team is seeking a dedicated receptionist to join our operations at Knox private hospital. This role involves flexible shifts, providing essential customer service to patients while supporting referring medical professionals. As the initial point of contact, you will play a crucial role in enhancing patient experiences.

What We Offer:

  • A collaborative team culture where support from leaders and colleagues is prioritized.
  • Opportunities for continuing professional development (CPD) to foster a long-term career within Healius.
  • Diverse work arrangements that promote a healthy work/life balance aligned with our organizational values.
  • A variety of benefits, including discounts at major retailers, novated car leasing options, and competitive corporate health insurance rates.
  • Employment with a large ASX-listed organization committed to delivering positive outcomes for all Australians.
  • Guidance from experienced team members to acquire new skills.
  • The chance to contribute to an industry that positively impacts people's lives.

Key Responsibilities:

  • Delivering exceptional customer service and care.
  • Ensuring the provision of high-quality reception services.
  • Building and maintaining strong relationships with patients, referees, staff, and management.
  • Performing general clerical duties.
  • Managing patient records efficiently.
  • Handling Medicare billing and banking processes.

Benefits and Wellbeing:

As a member of the Healius team, you will enjoy a range of benefits, including:

  • Access to a marketplace of exclusive discounts and vouchers from leading Australian and online retailers.
  • Corporate health insurance discounts, banking benefits, and consultations for novated leasing.
  • An e-learning platform featuring a library of courses and learning paths.
  • An Employee Assistance Program focused on employee health and wellbeing, provided by professional coaches.
  • Fitness Passport, allowing access to fitness centers across Australia at a subsidized rate.
  • Opportunities for career advancement within the Healius network.
  • Being part of a large ASX-listed organization dedicated to achieving positive outcomes for all Australians.