Expert Payments Consultant

1 week ago

Sydney, New South Wales, Australia beBeeProblem Full time $120,000 - $180,000
Job Description

As a Strategic Consulting Manager, you will work on consulting engagements for clients in Australia, New Zealand and the Pacific Islands. Our multi-disciplinary teams provide advice, problem solving skills, data insights and specialist expertise to drive growth and profitability in our clients' payments businesses.

  • Strategies to improve customer engagement and retention
  • Acquisition strategies for targeted customer segments
  • Enhancing digital customer experience
  • Profitability optimisation assessment
  • Credit risk optimisation initiatives and analysis

You will be responsible for significant components of client engagements, and in some cases end-to-end delivery of client engagements. Typically, this will involve interacting with the client team, gathering and managing project inputs, analysing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations.

Key responsibilities include:

  • Prepare client proposals and project plans, identifying dependencies, roles and responsibilities, scope and outcomes / deliverables.
  • Prepare project materials including interview guides, data requirements, concepts and frameworks.
  • Undertake client interviews, collecting and analysing inputs such as client information, data, processes, policies, competitive and environmental information.
  • Create compelling PowerPoint presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadly.
  • Manage junior team members such as Associates, Analysts and Interns.
  • Ensure project engagements remain on track, utilising governance frameworks and mitigating / resolving complex problems that emerge during engagements.
  • Identify solutions and recommendations that address client objectives and result in performance improvement.
  • Support practice development, continuously build knowledge, drive new initiatives and support thought leadership pieces.

This is a hybrid position, allowing flexibility in work arrangements. The role involves collaborating with local client relationship managers/other functional teams to gain insights and support client engagement and execution.

Required Skills and Qualifications

The ideal candidate will likely possess:

  • 5+ years of relevant experience in consulting or banking product strategy.
  • Experience in payments or financial services.
  • Experience in consumer and business (debit and credit) banking.
  • Strong analytical and problem-solving skills, demonstrated through consistent application of intellectual and analytical rigor.
  • Strong team orientation, collaborative, flexible, able to work effectively in a matrixed organization.
  • Superior detail orientation, ensuring highest level of quality/rigor in reports and data analysis.
  • Experience in and passion for analytics, yielding insights and proven ability to build models in Microsoft Excel to support business cases.
  • Strong undergraduate academic accomplishment.
  • Exposure to customer experience design (using human centered design / design thinking).
Benefits

Visa offers an inclusive work environment that values diversity, equality and inclusion. We believe in fostering a culture that enables everyone to thrive, grow and achieve their full potential.

Others

Visa is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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