
Experience Entertainment Manager
2 weeks ago
Welcome to our leading creator of competitive socialising experiences We're a B Corp-certified company, serious about using fun for good and creating epic experiences while making a positive impact on our people, communities, and the planet.
Our StoryWe've been crafting joy, banter, and unforgettable moments since 2001. With eight fun-inducing brands and 50+ venues across Australia, New Zealand, and North America, we offer exciting opportunities for growth and development.
Our CultureWe're all about creating a kind, safe, and inclusive workplace where you can be yourself, grow, and have a blast while doing it. Every day is different, and we love it that way
The RoleWe're seeking an energetic and driven Venue Manager to lead our team at Holey Moley and Hijinx Hotel in Chermside. As a Venue Manager, you'll be responsible for leading with energy, boosting revenue, creating WOW spaces, supporting your team, managing operations, cultivating culture, and growing and shining.
Responsibilities- Lead with Energy: Be a hands-on, guest-focused leader who motivates your team to create unforgettable experiences.
- Boost Revenue: Drive up and cross selling to enhance the guest experience and go the extra mile to wow our guests.
- Create WOW Spaces: Transform your venue into the ultimate FUN destination.
- Support Your Team: Inspire and mentor a high-energy team of customer service, bartender, and function host professionals.
- Manage Operations: Take control of front of house and back of house portfolios, including rosters, recruitment, training, P&L management, forecasting, and more.
- Cultivate Culture: Build a collaborative, inclusive vibe that makes coming to work exciting.
- Grow and Shine: Amplify your skills and those of your team while mastering all aspects of a bustling entertainment venue.
- Minimum 2-3 Years' Experience: Managing a busy entertainment/hospitality venue.
- Valid RSA and Working with Children Check: Essential for this role.
- Night and Weekend Availability: Required for shifts.
- Guest-Focused Approach: A must for delivering exceptional customer experiences.
- Relevant Skills and Qualifications: Please see below.
- Leadership and Management: Proven ability to lead and manage a high-energy team.
- Revenue Growth: Experience in driving revenues on shift.
- Communication: Excellent written and verbal communication skills.
- Problem-Solving: Capable problem-solver with excellent analytical skills.
- Team Building: Proven ability to build and manage relationships with different stakeholders.
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