
Cloud Transformation Consultant
2 days ago
The role of a senior advisor is to help customers achieve success with SAP Business Technology Platform (SAP BTP) in their application projects.
BTP is the engine for innovation through integration, extension, and analysis scenarios of the Intelligent Enterprise. This platform enables companies to work with cutting-edge and innovative SAP solutions and coaches them towards a successful cloud transformation.
The Customer Success Partner Senior Advisor role is responsible for developing relationships with technical decision makers in assigned accounts to ensure broad consumption of the portfolio both within and across application projects.
Key Responsibilities:- Develop strategic plans with customers to increase SAP BTP services consumption, coordinate activities with the Account Team, and drive mutual understanding of IT-Architecture and business value
- Deliver expertise on digital transformation, advise on technical and business architectures, and serve as the primary SAP BTP point of contact
- Analyze customer technical needs, execute consumption plans, and instruct customers to make the best use of the solution, in alignment with SAP strategy and roadmap
- Serve as a voice of the customer to internal stakeholders and provide premium subscription services as required
This role may also involve coordinating SAP resources to support customer success initiatives.
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