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Retail Store Operations Manager

1 month ago


Preston, Victoria, Australia FREEDOM Furniture Full time

We are Freedom Furniture, a home of innovation and empowerment, where we strive to make beautiful things for the home available to everyone. For over 40 years, we have continued to deliver on our promise, fostering a culture of honesty, transparency, and recognition.

As an Assistant Store Manager, you will be part of our store management team, playing a vital role in the success of your store. Your responsibility will include mentoring your team to achieve their Key Performance Indicators (KPIs) and goals, which will elevate the store's performance.

The role requires using commercial acumen to increase profitability, maximizing opportunities across sales, interior decorator programs, Net Promoter Score (NPS), employee engagement, Average Transaction Value (ATV), and strike rates.

You will inspire your team and customers with your product knowledge and passion for the Freedom brand, creating a positive work environment focused on teamwork and collaboration.

Your daily tasks will include managing the store's day-to-day operations, including rostering, financial performance, onboarding new staff members, providing ad hoc training, and other duties as required.

A competitive salary of $80,000 per annum is offered, along with benefits such as a generous bonus scheme directly correlated to the store's performance, a rotating roster with every other weekend off, full product training, leadership development, and discounts on health cover, travel, and more.

We encourage applicants who value honesty, transparency, and recognition, and who are passionate about delivering exceptional customer experiences. If you're looking for a rewarding career opportunity, please consider joining our team.