Electrical Support Specialist

1 day ago

Melbourne, Victoria, Australia beBeeTechnical Full time $90,000 - $130,000

Job Title: Technical Support Engineer

Job Description
  • Provide technical support for energy storage systems and energy management products via phone, email or online chat.
  • Utilize our service management software/CRM system to manage technical support operations efficiently.
  • Collaborate with engineering and product teams to gather feedback and insights from customer interactions contributing to product improvements.
  • Participate in regular training sessions on new products updates and problem-solving techniques.
  • Represent the company at trade shows and training events providing product demonstrations and customer support.

Main Duties:

  • Customer Support: Resolve customer complaints promptly and satisfactorily.
  • Documentation and knowledge-sharing: Contribute to a knowledge database of technical documentation FAQs and other materials.
  • Industry knowledge: Stay updated with new solar ESS and energy management technology.
  • Record-keeping: Accurately maintain the service management software/CRM system with up-to-date customer data.

Requirements:

  • Qualifications: Bachelor's degree in Electrical Engineering or related field; SAA Design Certification is an advantage.
  • Experience: Minimum of 6 months experience working as an electrical support technician preferably with solar systems or energy storage devices.
  • Solar inverter product knowledge: Strong understanding of residential solar inverters grid-tied and hybrid topologies solar configurations and related technical support requirements.
  • Residential battery product knowledge: Strong understanding of residential battery products installation configurations and related technical support requirements.
  • Communication and interpersonal skills: Proficient in English reading writing and speaking.
  • Working rights: Right to work in Australia.

What We Offer:

  • A market competitive remuneration package and profit-sharing system.
  • Opportunities for professional development and career advancement.
  • A collaborative and innovative work environment.
  • The chance to be part of a company dedicated to making a positive impact on the environment and society.

  • Electrical Protection Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeElectrical Full time $80,000 - $150,000

    Job Title:Electrical Protection SpecialistThis is an exciting opportunity to join a team of experts in the field of high-voltage electrical protection engineering.Design and develop protection schemes for transmission and distribution systems between 22kV and 500kV.Develop and maintain knowledge of industry standards, technologies, and best practices in...

  • Electrical Site Foreman

    4 weeks ago

    Melbourne, Victoria, Australia O'Brien Electrical & Plumbing Full time

    2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Make your mark on Australia's leading electrical companyFull-time positionJoin a growing award-winning teamGreat ratesBonus program with great team cultureThis is a great opportunity for an experienced Electrical Foreman to join a highly motivated...

  • Electrical Site Foreman

    4 weeks ago

    Melbourne, Victoria, Australia O'Brien Electrical & Plumbing Full time

    2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Make your mark on Australia's leading electrical companyFull-time positionJoin a growing award-winning teamGreat ratesBonus program with great team cultureThis is a great opportunity for an experienced Electrical Foreman to join a highly motivated...

  • Electrical Infrastructure Specialist

    2 days ago

    Melbourne, Victoria, Australia beBeeElectricity Full time

    Job Title:Electrical Infrastructure SpecialistAbout the Role:We are seeking an experienced and skilled Electrical Infrastructure Specialist to join our team. This is a unique opportunity to be part of a dynamic and innovative workforce that drives forward impactful infrastructure projects.As an Electrical Infrastructure Specialist, you will play a pivotal...

  • Electrical Safety Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeElectrical Full time $60,000 - $85,000

    Job Summary:The role of an Electrical Safety Specialist involves conducting regular testing and tagging of electrical equipment to ensure compliance with safety standards. The specialist identifies and records defects, reports on safety compliance inspections, and assists with business development opportunities.Key Responsibilities:Carry out regular testing...

  • Electrical Engineering Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeElectrical Full time $120,000 - $130,000

    Electrical Engineering SpecialistWe are seeking a seasoned electrical engineering specialist to join our mission-critical team. The ideal candidate will have 10+ years of experience in the building services industry, delivering complex high-value projects across critical infrastructure.This role offers a unique opportunity to work on high-profile data centre...

  • Electrical Account Specialist

    1 day ago

    Melbourne, Victoria, Australia beBeeAccount Full time

    Electrical Account Specialist">The company is looking for an Electrical Account Specialist to be based in Victoria.">The successful candidate will have 2-3 years of sales experience within the electrical distribution industry or an equivalent combination of education and experience. They must also have electrical experience and proven ability to...

  • Electrical Installation Specialist

    2 days ago

    Melbourne, Victoria, Australia beBeeInstallation Full time $60,000 - $110,000

    Electrical Installation Specialist">Job Summary:">We are seeking an experienced Electrical Installation Specialist to join our team. As a key member of our installation team, you will be responsible for ensuring the safe and efficient installation of electrical systems in residential and commercial settings.Key Responsibilities:">">Inspect and test...

  • Electrical Engineer Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeElectrical Full time $76,608 - $158,976

    Job Title: Electrical Engineer SpecialistWe are seeking a skilled and experienced electrical engineer to join our team. The ideal candidate will have a strong background in electrical engineering, with expertise in high voltage substation design, including physical and protection & controls design.",

  • Electrical Design Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeElectrical Full time $80,000 - $140,000

    Job OpportunityWe are seeking a highly skilled Electrical Design Specialist to join our team.This role involves delivering electrical engineering designs for various projects under supervision.Undertaking electrical design and documentation in accordance with Australian Standards and client specificationsCollaborating with drafting teams to prepare and...