Sales and Customer Service Consultant

2 weeks ago

North Lakes, Queensland, Australia Medibank Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Consultant at our Northlakes store in QLD.

As a Sales and Customer Service Consultant, you will play a pivotal role in bringing Medibank products and services to your local community. You will be responsible for providing exceptional customer service, resolving customer complaints, and promoting Medibank's products and services.

About You
  • You are a multitasking super star with the ability to apply your knowledge across various channels including virtual messaging, face-to-face as well as our phone-based systems.
  • You thrive on providing great service to the local community. Growing and keeping your customer base is critically important to you.
  • Being self-motivated and results-focussed are part of your personal 'DNA'.
  • You will possess strong diligence particularly when providing (the right) products and services to your customers, and you are always fastidious about interaction accuracy and the protection of your customers' privacy.
  • Your formidable team spirit makes you a truly supportive team player – someone willing to step outside your nominal role (and sometimes your comfort zone) to test ideas and support your colleagues with the ambition of serving the community better
Why You'll Love It Here
  • Flexible Working: Enjoy the freedom to work in-store, work from home, or work out in the community - depending on business requirements.
  • Growth Opportunities: Access a range of skills development, career pathways, and chances to innovate within Medibank.
  • Supportive Environment: Work in a culture that values your well-being, encourages new ideas, and celebrates success.

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