Field Service Team Lead

1 week ago

Brisbane, Queensland, Australia beBeeFieldServiceLead Full time $96,054 - $145,427

Job Title: Field Service Team Lead

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Pioneering breakthroughs in healthcare is a shared aspiration for all of us. In this role, you will lead an experienced field service team dedicated to delivering excellence in medical imaging.

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This esteemed position requires strong leadership skills to drive service quality, enhance customer satisfaction, and foster team growth. If you possess the ability to coach, mentor, and engage people at all levels, we encourage you to apply for this opportunity.

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You will be responsible for partnering with sales, marketing, and operations teams to meet customer commitments. Your expertise in technical team leadership and resilience under pressure will be valuable assets to our organization. We also require flexibility to travel as required, with full working rights.

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Key Responsibilities:

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  • Ensure timely resolution of service escalations through proactive communication and decisive action.
  • Present system uptime reports to customers, maintaining transparency and trust.
  • Drive continuous improvement initiatives to contribute to business growth.

Required Skills and Qualifications:

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  • A minimum 2 years of experience in a service-focused environment with strong customer orientation.
  • Proven track record of successful technical team leadership and ability to develop high-performing teams.
  • Strong communication and interpersonal skills, with the ability to build rapport with internal and external stakeholders.

Benefits:

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We offer a comprehensive benefits package that includes opportunities for professional growth and development, flexible working arrangements, and a supportive team environment.

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Keyword: FieldServiceLead

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