Career Opportunities for Injury Management Professionals

1 day ago

Adelaide, South Australia beBeeAdviser Full time $115,000 - $121,250
Job Description:

We are seeking a dedicated professional to join our team as an Injury Management Advisor. In this role, you will be responsible for providing expert advice and assistance to claims staff to promote cost-effective, appropriate injury management and durable return to work outcomes.

You will act in a coaching and mentoring capacity, supporting Operational leaders in driving claims strategies where rehabilitation referrals occur, focusing on improved outcomes for all parties involved.

Your day-to-day responsibilities will include:

  • Providing specialist technical injury management assistance/advice to claims teams to ensure the delivery of a cost-effective, professional, and customer-focused claims service;
  • Working with Return to Work Specialists (RTWS) and Return to Independence Specialists (RTIS) to improve the injury management capability of staff;
  • Reviewing and supporting decision-making for complex treatment and surgery requirements as required;
  • Collaborating with Team Managers, Technical Trainers, and Return to Work Capability Managers across the business to ensure knowledge sharing is achieved;
  • Reviewing and assessing the proper use of rehab referrals, identifying where referrals are unnecessary or no longer value-added for client outcomes;
  • Critically analyzing where rehab is being utilized to ensure it drives the right outcome;
  • Identifying, developing, and driving mechanisms for peer-to-peer discussions and group learning to remove complex return-to-work barriers.
Required Skills and Qualifications:

To be successful in this role, you will need:

  • Minimum 2 years' experience in Claims Management/Injury Management within workers compensation (or similar);
  • Excellent written and verbal communication skills;
  • Excellent negotiation and influencing skills;
  • Knowledge of workers compensation industry business and administrative practices, policies, procedures, and guidelines;
  • Demonstrated experience influencing outcomes where complex claim barriers are identified.
Benefits:

We offer a wide range of benefits to support your career growth and well-being, including:

  • Competitive salary;
  • Flexible and hybrid work arrangements;
  • Mental health and wellbeing support for yourself and immediate family members;
  • Employee recognition awards and service milestone recognitions;
  • Paid parental leave;
  • Access to Reward Gateway – discount offers at over 350 retailers.
About Us:

We value inclusion and diversity and are committed to creating a workplace that reflects the communities we serve. We believe that all persons are entitled to equal employment opportunity and prohibit any form of discrimination based on protected characteristics.

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