Telecommunications Operations Director

1 day ago


Sydney, New South Wales, Australia beBeeCommunication Full time $90,000 - $120,000
Telecommunications Supervisor Job Description

This role is responsible for leading the daily operations of the Telecommunications Department, ensuring each guest interaction reflects the intuitive, warm, and seamless service that defines Four Seasons Hotel Sydney.

  • Oversight of departmental activities to achieve operational excellence and exceptional results.
  • Leading, coaching, motivating and developing our onsite telecommunications team.
  • Maintenance of Global standards in communications related areas including FS Chat.
  • Collaboration with other departments on a day-to-day basis including Reservations and Front Desk.
Required Skills and Qualifications:
  • A minimum of 1 year experience in a similar role within reservations or front office in a large international hotel.
  • Sound understanding of Rooms Division.
  • Strong written and verbal communication skills.
  • Opera experience essential.
  • The ability to inspire the team with a hands-on approach and leading by example.
Benefits:
  • Competitive salary and comprehensive benefits package.
  • Excellent training and development opportunities.
  • Complimentary accommodation at other Four Seasons Hotels and Resorts.
  • Complimentary dry cleaning for employee uniforms.
  • Complimentary employee meals.
We Are Looking For:

We make it a point to take the time to review each resume carefully to select those that are a match with the preferred qualifications for the job. If you think you are a fit for this role, we look forward to reviewing your application.



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