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Interim Chief Executive Officer

2 months ago

Hervey Bay, Australia Aged Care Resumes Full time
About the Organisation

Aged Care Resumes is a well-respected, growing, and values-driven Registered Training Organisation (RTO), registered NDIS provider, and independent franchisee in community Aged Care.

Established in 2005, our Head Office is located in Hervey Bay, and we provide nationally recognised courses and non-accredited health workshops across the community services sector.

Our mission is to deliver high-quality, client-focused services that enhance the well-being of individuals in the community, and we are a leading local provider known for our commitment to excellence and innovation in service delivery.About the Opportunity

We are seeking an experienced Interim Chief Executive Officer to lead and manage our organisation's strategic and operational functions, ensuring that all programs, including NDIS, Aged Care, and RTO services, align with our vision and strategic objectives, and are compliant with relevant legislation.

The successful candidate will have a proven track record in an executive role within the Human Services or Training sectors, with people management experience and the ability to coach, develop, and inspire others as a consultative leader.

The role includes enhancing organisational performance and ensuring sustainable growth through effective strategic planning and execution, and the successful candidate will be required to travel to Bundaberg and other locations as needed.

Key Responsibilities
  1. Assist with the development of the 2025 strategic plan to ensure alignment with our vision, mission, and values.
  2. Execute the current strategic plan and deliver on agreed strategic objectives.
  3. Oversee the implementation and roll out of new systems, including a Customer Management System and a new payroll system.
  4. Explore and manage new or expanded services to capitalise on growth opportunities.
  5. Oversee the operational performance of all programs, ensuring compliance with industry standards.
  6. Ensure compliance with all relevant legislation, funding agreements, and regulatory requirements.
  7. Conduct regular risk assessments and implement appropriate measures to mitigate risks.
  8. Manage regulatory reporting, including monthly reporting to the NDIS Commission and Department of Communities, Disability Services, and Seniors (DCDSS).
  9. Oversee financial management, budgeting, performance, and reporting to ensure our financial viability.
  10. Provide leadership and support to executive officers and staff, fostering a positive work culture.
  11. Build and maintain strong relationships with stakeholders, including government bodies, funding agencies, community partners, and clients.
  12. Represent the organisation at external events and forums.
  13. Oversee governance functions relating to key corporate policies, including corporate governance, risk management, and financial reporting.
Requirements
  • Tertiary qualification in Disability, Health, Social/Behavioural Sciences, Business Management, or a related field, or an equivalent vocational qualification.
  • Proven track record in an executive role within the Human Services or Training sectors.
  • People management experience with the ability to coach, develop, and inspire others as a consultative leader.
  • Extensive understanding of business processes, strategic development, and operational management in the community services industry.
  • NDIS and/or VET sector knowledge will be highly regarded.
  • Exceptional verbal and written communication skills.
  • Strong analytical and problem-solving abilities.
  • Highly developed negotiating and influencing skills, and the ability to build strong relationships with stakeholders.
  • Ability to obtain a Working with Children Check (Blue Card), Yellow Card/National Worker Screening, and a Police Check.
  • Willing to undertake a Criminal History Check.
  • Valid Driver's Licence.