Operational Store Lead

1 week ago


Melbourne, Victoria, Australia beBeeCustomerService Full time $100,000 - $120,000
Store Operations Manager Role

We are seeking a highly motivated and customer-focused Store Operations Manager to lead our independent Optometry practice in Melbourne.

  • Provide exceptional patient care and service, with a focus on individual needs and preferences.
  • Oversee the day-to-day operations of the practice, including frame styling and lens advice, general administration duties, and maintenance tasks.
  • Collaborate with a team environment, maintaining excellent interpersonal and communication skills.

Key Responsibilities:

As Store Operations Manager, you will be responsible for delivering outstanding customer experiences, managing operational efficiency, and contributing to a positive work culture.

Requirements:

  • Self-motivation and passion for delivering exceptional customer service.
  • Optical experience preferred, ideally in a similar role or those looking to advance their career.
  • Strong organisational and planning skills, with a commitment to ongoing professional development.

Benefits:

Our practice offers a modern, progressive work environment, in-house training opportunities, and a healthy work-life balance. We are committed to supporting our team members' growth and well-being.

About Us:

Our practice is a community-focused business with a strong emphasis on outstanding service and engagement. We value collaboration, innovation, and continuous improvement.


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