Order Entry and Scheduling Specialist

1 week ago


Sydney, New South Wales, Australia Icon Group Full time

We are seeking a highly skilled Order Entry and Scheduling Specialist to join our team at Icon Group in Sydney. As an Order Entry and Scheduling Specialist, you will play a critical role in ensuring the efficient scheduling of customer orders for manufacture in our compounding facility.

Key Responsibilities:

  • Receiving customer orders and scheduling their production as required
  • Reading and understanding of orders as well as understanding and interpreting customer requirements
  • Entering customer orders into the computer system, accurately and efficiently
  • Ensuring necessary information is communicated with all relevant staff
  • Handling customer queries and/or complaints

About the Role:

This is a 12-month contract position, working full-time hours (8AM to 4PM, Monday to Friday) at our Mt Kuring-gai location. You will be responsible for communicating effectively with other team members within the compounding units and external customers to ensure optimal workflow and correct and timely completion of orders.

About Us:

At Icon Group, we celebrate diversity and are committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.

Salary:

The estimated salary for this role is $70,000 - $90,000 per annum, depending on experience.

What We're Looking For:

  • Excellent customer service skills
  • Accurate data entry
  • Sound time management, planning, and organizing; and communication skills
  • Knowledge of GMP production processes and relevant pharmaceutical product knowledge would be an advantage

COVID Health Requirement:

In submitting your application, you understand and acknowledge that a state government public health order, direction, and/or regulation may be applicable to the workplace and/or role that you are applying for (



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