Established Retail Leader Wanted

4 days ago

Sydney, New South Wales, Australia beBeeRetailManager Full time $85,000 - $95,000

About the Role:

We are seeking an experienced Retail Manager to oversee the day-to-day operations of our professional golf shop and facilities.

Key Responsibilities:
  • Manage Retail Operations: Manage the day-to-day operations of the golf shop, including both in-store and online retail channels.
  • Supervise Staff: Supervise and train a team of staff, ensuring smooth coordination of retail and facilities functions.
  • Stock Management: Oversee stock management including ordering, receiving, inventory tracking, and visual merchandising.
  • Purchasing and Promotions: Select seasonal product ranges in consultation with suppliers and manage vendor relationships, including negotiating pricing and planning promotions.
  • Financial Planning: Develop and monitor budgets, conduct financial forecasting, and implement cost-effective practices across both retail and facility areas.
  • Facility Maintenance: Coordinate maintenance, cleanliness, and presentation of club facilities, including engagement of external contractors.
  • Online Retail: Manage the online retail shop, including website updates, stock control, and processing customer orders and deliveries.
  • Compliance and Safety: Maintain compliance with workplace health and safety standards, including participation in first aid, fire safety, and emergency response training.
  • Marketing and Communication: Lead marketing and communication efforts via social media and weekly newsletters to promote retail offerings and drive customer engagement.
  • Customer Service: Ensure a high level of customer service and satisfaction across all member and guest interactions, both in-store and online.
Essential Criteria:
  • Experience: Minimum of 3 years' relevant experience in a similar role, ideally within a retail, hospitality, or sports facility setting.
  • Leadership Skills: Demonstrated ability to manage both retail and operational aspects of a business.
  • Staff Management: Strong leadership and interpersonal skills, with experience managing and training staff.
  • Operational Skills: Competence in stock control, budgeting, and customer service management.
  • Digital Marketing: Familiarity with digital marketing tools and online retail platforms.
  • Safety and Operations: Sound knowledge of workplace safety and facility operations.

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