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Enterprise Account Manager

1 week ago

Melbourne, Victoria, Australia Origin Energy Full time
About the Role
Origin is seeking a skilled Customer Success Manager to join our E-Mobility team. As an integral part of the EV Charging sector, you will manage high-profile enterprise and public sector customers, ensuring seamless post-sales success in EV charging services.

Key Responsibilities:
  • Customer Growth & Success – Act as the primary contact for existing EV charging customers, driving account expansion and ensuring satisfaction.
  • Sales & Profitability – Achieve sales targets by identifying opportunities to grow and optimise existing accounts.
  • Project Delivery & Implementation – Oversee seamless handovers, onboarding, and execution of EV charging solutions.
  • Operational Excellence – Develop and track SLAs and KPIs to enhance efficiency and customer experience.
  • Strategic Advisory – Educate customers on Origin's EV charging solutions and provide expert recommendations across our Origin Zero products and services.
  • Continuous Improvement – Drive enhancements in service delivery, product performance, and customer engagement.