Technical Business Solutions Architect

3 hours ago

Perth, Western Australia Quorum Software Full time
Overview

A Technical Business Solutions Architect's primary role is to assist in the design and execution of software solutions across a portfolio of our clients, as well as support solutions previously implemented.

You will be part of a team that acts as the technical face of the organization, establishing trust with our clients by helping them solve their business problems and improve their processes.

Responsibilities
  1. Participate as a member of the APAC Services team from understanding the clients' business requirements all the way to implementation of Quorum's solutions aided by Quorum's quality standards and best practices of the organization
  2. Work in a team together with Team leads and Project Managers to understand assigned project responsibilities and keep the project on schedule and budget by communicating progress and expectations and escalating issues for awareness and/or resolution
  3. Implementing/configuring Energy Components, and its affiliate software stack, to meet business requirements at energy companies
  4. Hands-on in delivery of software, documentation, and projects in support of overall program goals and deliverables.
  5. Ensure that clients' needs are fulfilled by providing professional high-quality service and assistance before, during and after customer's requirements are met
  6. Support clients through go-live process and play key role in promoting solution adoption
  7. Frequently and proactively communicate project deliverables including managing expectations, presenting, documenting, and interfacing with stakeholders and sponsors
  8. Solve challenging technical support questions related to the solution suite
  9. Work effectively across internal departments (product development, solutions architects, quality assurance, sales, marketing)
  10. Provide solution training to clients and employees
  11. And other duties as assigned.
Requirements
  1. University Degree, preferably in a technical or business discipline (Engineering, Computer Science, Economics, etc.)
  2. Minimum 5 years consulting experience in systems, software or IT related discipline.
  3. Experience working with Energy Components is desired
  4. Software implementation skills: requirements/process analysis, conceptual and detailed design, configuration, testing, training, change management, and support
  5. Experience completing a minimum of 3 implementation projects or equivalent in supporting customer deliverables
  6. Strong technical skills in Oracle database (PL/SQL) and Java
  7. Equivalent or adaptable skillset in software implementation and support within the Energy or Resources industry, including AWS, CI/CD toolsets, Agile and Business Process Optimization
  8. Experience with general consulting skills that include team facilitation, business case development and process mapping
  9. Analytical nature with the ability to solve complex business process challenges
  10. Ability to work effectively with cross-functional and global teams
  11. Excellent verbal, written and presentation skills with the ability to build effective internal and customer relationships
  12. Ability to learn and master new technologies
  13. Detail oriented and customer focused
  14. Ability to develop trust with clients, including technical staff and management
  15. Software implementation background or experience working for a software company
  16. Ability to communicate effectively in English
  17. You identify with our values, Integrity, Customer Success, Performance, Teamwork, & Generosity.
Estimated Salary

$120,000 - $180,000 per annum

About Quorum Software

Quorum Software connects people and information across the energy value chain. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,000+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com.

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