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Enterprise IT Solutions Architect

1 month ago

Canberra, ACT, Australia HiTech Group Full time

About the Role

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The HiTech Group is seeking a highly skilled ESM Technical Specialist to join our team in Canberra, Sydney, Melbourne, Brisbane or Perth. As an ESM Technical Specialist, you will be responsible for designing, implementing and maintaining our Enterprise Service Management platform.

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Key Responsibilities:

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  • Developing and Implementing ESM Solutions
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You will develop and implement ESM solutions that align with business requirements, performing regular system updates, patches and maintenance to ensure optimal performance.

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Providing Technical Support and Training

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You will provide technical support and training to users addressing any issues or concerns, balancing the costs of implementing and maintaining the ESM platform to ensure value for the organisation.

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Required Skills and Qualifications:

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  • Proficiency in ESM Tools
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Proficiency in ESM tools such as ServiceNow, Helix, Jira and Cloud is essential, along with ITIL foundation or higher ITIL level qualifications and previous experience in a similar role within a large Enterprise environment.

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About the Opportunity

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This is a great opportunity to work with a leading Federal Government Agency, offering an 18 month contract with an 18 month extension option and a competitive salary package.

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Salary

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We offer a salary range of $120,000 - $180,000 per annum, depending on experience.