Automotive Career Development Professional

1 day ago

Central Coast, Australia beBeeCustomerService Full time $50,000 - $70,000
Job Opportunity

We are seeking a Trainee Service Advisor to join our team. This is an exciting opportunity for someone looking to start their career in the automotive industry.

About the Role:

This 12-month traineeship will provide you with on-the-job training and hands-on experience working alongside a skilled team of experts. You will have the opportunity to earn a Certificate III in Business qualification and gain a solid foundation in the skills required to succeed as a Service Advisor.

Key Responsibilities:

  • Determine if technical solutions can be resolved over the phone.
  • Accurately record issues and data into a Dealer Management System.
  • Conduct transactions; walk customers through process and provide a summary of the service.
  • Communicate estimated completion time, regular updates and follow through on each customer vehicle.
  • Coordinate the delivery time or pick up with each customer.
  • Follow up with customer on services provided; ensure they are satisfied with the work performed.

Requirements:

  • Must be an Australian Citizen or Permanent resident.
  • Be able to work in a dynamic, fast-paced environment.
  • Have a desire to learn.

Work Environment:

The role will involve working an 8-hour shift, including shift work, and may require working in a fast-paced environment. We offer a supportive team and a great opportunity to develop your skills and knowledge.

A Competitive Benefits Package:

You will receive a competitive salary and benefits package that reflects your value to our organization. Our company offers a supportive work environment, opportunities for growth and development, and a commitment to helping you achieve your career goals.

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