
Mobile Crawler Crane Support Specialist
1 week ago
Job Overview:
We are seeking a skilled professional to deliver exceptional on-site after-sales support for mobile & crawler crane products. This role involves providing outstanding technical assistance to clients, ensuring operational efficiency and satisfaction.
The ideal candidate will have a strong background in heavy machinery repair and maintenance, with at least 3 years of hands-on experience servicing cranes.
Key Responsibilities:- Conduct installation, commissioning, and maintenance of crane systems on-site
- Diagnose and resolve technical issues in hydraulic, electrical, and mechanical systems to minimize downtime
- Perform routine inspections, preventive maintenance, and load-testing to ensure compliance with safety standards
- Train clients on safe crane operation, maintenance protocols, and troubleshooting basics
- Collaborate with engineering and sales teams to escalate complex issues and improve product design
- Document service activities, including fault diagnostics, repairs, and parts usage, in detailed reports
- Manage spare parts inventory and liaise with suppliers for timely procurement
- Minimum 3 years of experience in heavy lifting equipment servicing, preferably cranes
- Strong communication skills in English; ability to simplify technical concepts for diverse audiences
- Valid driving license and ability to work autonomously
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