Senior Retail Operations Manager
4 weeks ago
Ghanda Clothing, a leading 100% Australian-owned and operated clothing brand, is seeking a highly skilled Senior Retail Operations Manager to lead its Warriewood store in NSW.
The successful candidate will have direct responsibility for:
- Leading and coaching a team of up to 15 team members to deliver exceptional customer service and drive sales growth
- Maintaining high standards of store presentation and adhering to visual merchandising guidelines
- Liaising with the Stock Allocator to ensure optimal stock levels and maximize return on floor space
- Preparing and monitoring store rosters, sales reports, and compliance documents
We offer a competitive salary package, including:
- A base salary of $80,000 - $120,000 per annum, depending on experience
- Overtime penalties
- Clothing and phone allowances
- Monthly bonus scheme
- Unlimited clothing discount for you and your direct family
- Employee engagement initiatives such as team training nights, quarterly feedback surveys, state-of-the-art learning tools, and peer-nominated award programs
About you:
- Demonstrated leadership experience, with a proven track record of empowering teams and driving results
- Excellent customer service skills and a passion for retail
- Ability to work independently and as part of a team
Our ideal candidate will have similar experience in a retail or hospitality role, although this is not a requirement. We value the right attitude and a strong work ethic over experience.
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