Shift Manager

4 weeks ago

Sydney, New South Wales, Australia YHA Australia Full time
About the Role

We are seeking a highly motivated and enthusiastic Shift Manager to join our YHA Sydney Harbour team. As a Shift Manager, you will be responsible for managing the property's daily operations, supervising team members, and providing primary support.

Key Responsibilities
  • Ensure accuracy of transactions in other YHA systems, including reservations and sales of other products and services.
  • Promote a friendly and welcoming atmosphere at the property and ensure that it represents the philosophy of YHA in its operation.
  • Supervise team members on shift and ensure they follow correct procedures.
  • Communicate and liaise with all team members to ensure the smooth operation of the property.
  • Perform other relevant duties assigned by the Property Manager or Assistant Manager.
Requirements
  • A minimum of 1 year experience in a similar environment.
  • Ability to communicate at all levels, both verbally and written.
  • Possess a current Responsible Service of Alcohol certification.
  • First Aid & CPR certification.
  • Flexible availability for 24/7 roster, covering overnight shifts.
  • Stock, cash handling, and operating procedures.
  • People management and staff training/development.
  • Valid full Australian working rights.
What's in it for you?
  • Access to benefits and discounts across the YHA national network of properties.
  • Professional development and career opportunity support across the YHA organisation and network.
  • Yearly social events for team building and fun.
  • We embrace diversity and celebrate cultural holidays.
  • Wellbeing support for you and your immediate family.
Our Culture

At YHA, you can expect to be treated with dignity and respect. We're committed to creating a diverse and inclusive workplace environment.

  • Gender Balance – empowering our people to access and enjoy the same opportunities to build great careers at YHA.
  • Indigenous Australians – providing more opportunities for Aboriginal and/or Torres Strait Islander peoples to engage with our business.
  • Accessibility – improving the accessibility of our properties, workplaces, and digital platforms for team members and guests with a disability.
  • Flexible Working – supporting and empowering our people to balance their work and life commitments.
  • Pride – enabling our LGBTQIA+ community to be their authentic selves and grow at YHA.

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