Cyber Security Consultant for Managed Detection and Response

3 weeks ago


Melbourne, Victoria, Australia Rapid7 Full time
About the Role

We are seeking a highly motivated Cyber Security Consultant for Managed Detection and Response to join our team at Rapid7. As an Associate SOC Advisor, you will play a critical role in helping our customers defend against and respond to today's biggest threats.

Key Responsibilities
  • Support incident response engagements through customer communications and reporting.
  • Triage alerts in our global alert queue alongside experienced analysts.
  • Work closely with TACOPS analysts and operations teams to convey recommendations to Rapid7 customers, improving their overall security posture.
  • Review and generate high-quality accurate and contextual customer deliverables.
  • Perform log search queries to identify suspicious activity in customer environments.
  • Help develop and create Executive Briefings (frequency based on client demand) illustrating implementation/operational score, threat and/or vulnerability score, trending details, and may include high-level action plans.
  • Build strong advisory relationships with customers and continuously exceed client expectations.
  • Evaluate customer's Rapid7 Platform technology and coordinate with Rapid7's support team when needed.
  • Assist in technology deployment and client onboarding processes.
  • Gather client input and requirements across the Managed Services client base to influence Managed Services service roadmap.
  • Collaborate with Managed Services Leadership to develop effective scaling strategies to address the challenge of an ever-expanding customer base.
Requirements
  • An associate or bachelor's degree in Information Technology and related disciplines, or two or more years of related experience.
  • Experience using a homelab environment/TryHackMe/HackTheBox or similar setup to gain practical security experience.
  • Significant client relationship management experience.
  • A strong understanding of common enterprise technologies.
  • The ability to convey extremely technical concepts to audiences with varying technical prowess.
  • Industry-related certifications, i.e., A+, Network+, Sec+, Cloud+, CCSP, etc.
  • An interest in technology deployment and configuration experience.
  • A strong interest in security frameworks and concepts.
  • Exceptional organization and time management abilities.
  • Prior experience peer-reviewing colleagues' work for errors and inaccuracies, i.e., quality assurance.
What We Offer

We offer a competitive salary of approximately $70,000 - $90,000 per year, depending on experience.

In addition to a competitive salary, we also offer benefits such as health insurance, retirement planning, paid time off, and opportunities for professional growth and development.

We value diversity and inclusion and are committed to creating a workplace where everyone feels welcome and valued.



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