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Transport Allocator
2 months ago
The Transport Allocator plays a crucial role in the everyday operational success of Alsco. This position is responsible for effective and efficient route planning, scheduling, and monitoring for the delivery services to our customers.
Key Responsibilities- Daily Supervision of Service Technicians: Oversee the daily activities of service technicians to ensure they are meeting customer expectations.
- Scheduling of Jobs: Schedule jobs, including ad-hoc and urgent service requirements, to ensure timely delivery of services.
- Route Planning and Management: Plan and manage routes efficiently to minimize travel time and maximize productivity.
- Customer Enquiries: Receive and respond to customer enquiries in a timely and professional manner.
- Operational Reporting: Produce daily operational and servicing reports to inform business decisions.
- Team Collaboration: Work closely with Operations, Sales, and Accounts teams to ensure seamless communication and coordination.
- Transport Software Knowledge: Possess knowledge of transport software and its applications.
- Allocator Experience: Have at least 2 years of experience as an allocator in a similar industry.
- Excellent PC Skills: Demonstrate proficiency in Excel and Word.
- Time Management: Possess strong time management skills to prioritize tasks and meet deadlines.