Retail Team Lead

3 days ago

Rockhampton, Queensland, Australia beBeeCustomerService Full time $60,000 - $82,000
Job Overview

At our retail operations, individual style, teamwork, authenticity, adaptability and a desire to exceed expectations are highly valued. We connect customers to events, influencers and trends through our stores.

Key Responsibilities
  • Deliver exceptional customer service experience.
  • Optimise sales by managing stock movement and reducing shrinkage.
  • Maintain a tidy shopfloor and set up for promotions and sales.
  • Demonstrate in-depth product knowledge to describe features and benefits.
  • Make informed product recommendations based on customer needs or desires.
  • Lead shifts, including opening and closing the store premises, handling cash transactions and maintaining store security.
Requirements
  • Experience in a customer-facing role within retail.
  • Desirable to have supervisory experience within retail or hospitality.
  • Focusing on delivering outstanding customer service is essential.
  • Ability to work effectively in a fast-paced environment and multitask to provide service for multiple customers.
Benefits
  • 40% team member discount for you, your friends and family.
  • Discounts on memberships and products with industry leaders.
  • In-store competitions and sales incentives.
  • Gift cards for major milestones and yearly anniversary certificates.
  • A monthly day off (4-day week once a month).

Our goal is to create an inclusive environment that respects and empowers individual differences.

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