Business Systems Analyst

4 days ago


City Of Parramatta Council, Australia West Recruitment Pty Ltd Full time
Job Title: Business Systems Analyst

We are seeking a highly skilled Business Systems Analyst to join our team at West Recruitment Pty Ltd. As a Business Systems Analyst, you will be responsible for providing daily and ongoing IT technical support to our business.

Key Responsibilities:

  • Provide daily and ongoing IT technical support to the business.
  • Troubleshoot daily IT issues and resolve larger IT projects on an ongoing basis.
  • Data analytics, advanced reporting, and using data to improve business processes.
  • Work closely with the business to improve IT processes and identify opportunities for larger IT projects.
  • Be the go-to person for all IT and technical support related issues.

Requirements:

  • A background in IT and technical systems.
  • Advanced Excel skills.
  • A technical background with previous experience in technical support roles.
  • Clear communication skills.
  • Previous experience with internal and external customer support and internal systems.
  • Exposure and experience with all or some of the following: Share Point, Outlook, MS Teams, Power BI, Qlik View, Azure.
  • Exposure to dealer management systems is very advantageous.

About Us:

West Recruitment Pty Ltd is a growing business with a great culture. We are looking for someone who is passionate about tech and has a systematic and methodological approach to resolving IT issues in a timely and efficient manner.

This role will suit someone looking to progress on their IT and Data journey who is looking for their next challenge to be influential in a medium-sized business.



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