Customer Experience Representative
4 days ago
We are seeking a customer-focused individual to deliver exceptional service to our guests by consistently offering friendly and engaging interactions.
Promote revenue growth through up-selling and recommend property facilities to enhance guest experiences.
Provide information and support to guests, as well as manage room reservations and updates in our system.
Requirements- A strong personality with a focus on guest satisfaction is essential for success in this role.
- Previous experience working with Opera or a related system is preferred but not required.
- Excellent interpersonal and problem-solving skills are necessary for this position.
- Full valid Australian work rights are mandatory.
- Opportunities for career advancement across the hospitality industry.
- Discounted accommodation and food and beverage services from day one.
- Complimentary car parking and dry cleaning services.
- Annual recognition of employee service milestones.
- Progressive leave policies providing employees with work-life balance.
- Access to employee assistance programs and benefits.
Our commitment to diversity and inclusion means we welcome applications from all qualified candidates. If you require any adjustments during the recruitment process, please let us know.
By joining our team, you will be part of an organization that values innovation and teamwork.
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