Retail Store Leader
2 days ago
We are seeking an experienced and skilled Retail Store Leader to manage our store operations, inspire our team, and ensure every customer has a positive experience.
Key Responsibilities:- Develop and execute strategies to achieve sales, service, and profitability targets.
- Manage staffing by recruiting, training, supervising, and scheduling team members to meet service standards.
- Implement marketing and promotional plans that align with our brand guidelines and drive customer engagement.
- Maintain compliance with health, safety, and hygiene regulations as well as workplace policies.
- Resolve customer complaints effectively to maintain high customer satisfaction.
- Ensure merchandising and store presentation meet visual and operational standards at all times.
- Tertiary qualification in Retail Management, Business Administration, or Hospitality Management (preferred).
- Minimum 1 year of experience as a Retail Manager or in a similar leadership role within a fast-paced environment.
- Strong leadership, communication, and problem-solving skills.
- Excellent organisational and time-management abilities.
- A passion for customer service and the ability to motivate a team.
- Knowledge of budgeting, sales analysis, and operational management.
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