Cybersecurity Technical Consultant

7 days ago


Adelaide, South Australia Addsum HR Full time
About This Opportunity

We are seeking an experienced Cybersecurity Technical Consultant to join our team at Addsum HR. The ideal candidate will have a strong background in cybersecurity, excellent communication skills, and a proven track record of delivering high-quality results.

Key Tasks
  • Develop and deliver technical training programs for customers, distributors, and partners, promoting our cutting-edge security solutions;
  • Collaborate with internal teams to deliver pre-sales solutions, including product selection and solution design;
  • Provide technical support to customers, addressing their security concerns and resolving issues promptly;
  • Support project implementation, ensuring seamless delivery and providing installation guidance and troubleshooting assistance;
  • Promote new features and products to customers, working closely with our marketing team to develop effective strategies;
  • Manage RMA cases, compiling technical documentation and maintaining high-quality service standards;
  • Achieve performance KPIs, driving business growth and customer satisfaction.


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