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Foreman

2 months ago


Hamilton, Victoria, Australia Brandt Full time
About the Role

We are seeking an exceptional individual to join our service department as a Foreperson. As a key member of our team, you will be responsible for mentoring and monitoring the workshop team to ensure they have the opportunities and support to develop their skills.

You will work closely with the Service Manager to ensure the field and workshop operate cohesively, and will be responsible for tasks such as assigning jobs and work areas to service department employees, assisting in the appraisal of repair orders, and directing and assisting in the diagnosis of machine problems.

Key Responsibilities
  • Assign jobs and work areas to service department employees according to their skills and knowledge.
  • Assist in the appraisal of repair orders coming into the service department and may participate in repairs.
  • Direct and assist in the diagnosis of machine problems of technicians and apprentices.
  • Inspect and repair all special tools and recommend new tooling as required.
  • Advise the Service Manager or Service Location Manager of all customer complaints.
  • Coordinate and schedule all in-house technician training.
  • Assist the Service Manager or Service Location Manager with coordinating and conducting quarterly safety meetings.
  • May fill the Service Manager or Service Location Manager role in their absence.
  • May arrange for and participate in re-conditioning of used equipment and set-up of new equipment.
  • May approve the release of equipment for delivery to the customer.
  • May assist in providing performance feedback for service technicians and staff to the Service Manager or Service Location Manager.
About You

We are looking for an individual with 3+ years' experience as a Service Technician, who is able to lead others and has a strong understanding of John Deere and competitive products. You should be able to write and speak effectively to individuals and groups, and have a high school diploma or equivalent experience. A forklift license is preferred.

We offer a competitive remuneration package, leadership opportunities, a supportive and positive working environment, advancement opportunities within the organization, ongoing training and development, and access to an employee assistance program.