Foreman Position
2 weeks ago
About the Role:
We are seeking an exceptional individual to join our service department as a Foreperson. As a key member of our team, you will mentor and monitor the workshop team to ensure apprentices have the opportunities and support to develop their skills, the technicians in the workshop have everything they need to work effectively, and you will ensure the best use of workshop space and resourcing to meet customer needs.
Key Responsibilities:
- Assist with the assignment of jobs and work areas to Service Department employees according to their skills and knowledge.
- Assist in the appraisal of repair orders coming into the Service Department and may participate in repairs.
- Direct and assist in the diagnosis of machine problems of technicians and apprentices.
- Inspect and repair all special tools. Recommend new tooling as required.
- Advise the Service Manager or Service Location Manager of all customer complaints.
- Coordinate and schedule all in-house technician training.
- Assist the Service Manager or Service Location Manager with coordinating and conducting quarterly safety meetings.
- May fill the Service Manager or Service Location Manager role in their absence.
- May arrange for and participate in re-conditioning of used equipment and set-up of new equipment.
- May approve the release of equipment for delivery to the customer.
- May assist in providing performance feedback for service technicians and staff to the Service Manager or Service Location Manager.
About You:
If you are looking to work with a globally recognised brand, require a challenge, love variety and are ready to lead while working as a team, then we want to hear from you.
- 3+ years' experience as a Service Technician.
- Ability to lead others.
- Familiar with John Deere and competitive products.
- Ability to write and speak effectively to individuals and groups.
- Ability to use standard desktop load applications such as Microsoft Office and internet functions.
- High School Diploma or equivalent experience.
- Forklift license preferred.
What's in it for you?
- Competitive remuneration package.
- Leadership Opportunity.
- Supportive and positive working environment.
- Advancement Opportunities within the Organization as we grow.
- Ongoing Training & Development.
- Access to Employee Assistance Program.
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