
Guest Services Ambassador
3 days ago
About the Role
Front Desk Ambassador
We are seeking a friendly and detail-oriented team member to join our guest services team. The ideal candidate will have a passion for hospitality and be able to make guests feel right at home.
A Day in the Life:
- Maintain the cleanliness and presentation of guest areas, including bathrooms, wet areas, and guest rooms.
- Elevate our guest experience by proactively engaging with guests to anticipate their needs and deliver individualised service.
- Contribute positively to our culture, which is centred around safety and procedural compliance.
The Ideal Candidate:
- You must be great with people, policy, and procedure, and feel passionate about providing amazing guest experiences.
- You should have a great eye for detail and take pride in the work that you deliver, whether you're working autonomously or with the team.
- You need flexible availability across the day, evenings, and weekends.
The Benefits:
- An exclusive discount card for local pubs and accommodation.
- Access to a range of free services to help you live well and support your wellbeing.
- Opportunities for growth and development within the company.
Our Culture:
We believe in creating a more sociable future – for our customers and each other.
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