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Position Overview
This is a permanent full-time opportunity with a prominent lighting distributor, renowned for offering premium lighting solutions for both residential and commercial sectors. Ideal for a Customer Service Representative, Sales Consultant, or Retail Sales Assistant who excels in conveying lighting concepts to clients.
- Previous retail sales experience is essential.
- Compensation package: up to $70,000.
- Located in the inner eastern suburbs of Melbourne.
Daily Responsibilities
- Welcome and assist customers in a compact showroom connected to a warehouse.
- Assess customer needs and suggest appropriate lighting options.
- Maintain comprehensive knowledge of the lighting products available.
- Respond to customer inquiries in person and via phone.
- Process customer orders and coordinate with sales and logistics teams for timely delivery.
- Establish and nurture strong client relationships to encourage loyalty and repeat business.
- Deliver outstanding customer service throughout the sales journey, from initial engagement to after-sales support.
- Conduct product demonstrations and effectively communicate lighting concepts to customers.
About the Employer
This leading lighting distributor has been operating for over 60 years, built on a foundation of service and integrity. They offer the most extensive range of lighting products available in Australia, ensuring that if they can't source it, no one can. Their clientele includes builders, electrical wholesalers, hospitals, casinos, and educational institutions. The workplace offers on-site parking and convenient access to public transport.
Candidate Requirements
- Sales experience, particularly in the lighting sector, is highly regarded.
- Excellent written and verbal communication skills.
- Proficiency in computer systems; experience with ERP systems is a plus.