Service Technician Associate
4 days ago
At Emerson, we are committed to delivering exceptional service and support to our customers. As a Service Technician, you will play a critical role in ensuring the reliability and efficiency of our customers' operations. Your primary responsibilities will include providing technical support, conducting site visits, and collaborating with cross-functional teams to resolve complex issues.
Key Responsibilities:
- Ensure timely and professional execution of planned service activities
- Collaborate with ANZ, Asia Pacific and Global organization to develop solutions and support Emerson Flow Solutions customers
- Respond to technical and commercial enquiries from customers and provide product demonstration, quotations and proposals
- Conduct and assist with training, sales calls, site walks, audits and roadshows
- Develop technical expertise with specific emphasis on Technologies and Applications
- Help develop technical notes, service, sales, and applications tools as required to aid the business
- Win customer's confidence through excellent service
- Aid the technical development of the Emerson Solutions Sales and Marketing team
- Updating technical know how about product lines through own initiatives and company sponsored training
- Timely and accurate reporting on a regular basis
Requirements:
- Tertiary engineering or technical qualification within instrumentation, process or automation fields
- Proven experience in developing demand, crafting trusted advisor relationships and delivering value messaging of highly technical products, services and solutions. Experienced in technical maintenance with process automation instrumentation
Preferred Qualifications:
- Fault finding, diagnostic skills for Rosemount instrumentation technologies
- Has acquired and has a current Restricted Electrical Work License
At Emerson, we offer a competitive compensation and benefits package, as well as opportunities for professional growth and development. We are committed to creating a safe and inclusive work environment, where all employees can reach their full potential.
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