Cluster Manager

1 month ago

Sydney, New South Wales, Australia Frontline Recruitment Full time
Job Title: Cluster Manager

We are seeking a highly motivated and experienced Cluster Manager to join our team at Frontline Recruitment. As a Cluster Manager, you will be responsible for managing and inspiring a team, driving store performance to achieve and exceed KPIs, and ensuring high standards of visual merchandising and presentation.

Key Responsibilities:
  • Team Leadership: Manage and motivate a team of retail professionals to achieve sales targets and provide exceptional customer service.
  • Sales and Profitability: Analyze sales data and implement strategies to drive sales growth and profitability.
  • Visual Merchandising: Ensure that stores are visually appealing and well-presented, aligning with the company's brand image.
  • Customer Service: Foster a culture of exceptional customer service, catering to a mature demographic (45+ years).
  • Cluster Management: Oversee the operations of multiple stores within a cluster, ensuring consistency and performance.
  • Operational Excellence: Implement effective stock management, sales strategies, and back-of-house protocols to drive business results.
Requirements:
  • Leadership Experience: Proven success in managing a team, preferably in fashion retail.
  • Visual Merchandising: Strong VM skills and an eye for detail.
  • KPI Management: Ability to drive and exceed sales targets.
  • Motivational Skills: Ability to inspire and motivate your team.
  • Customer Focus: Strong commitment to delivering an exceptional customer experience.
  • Dynamic Outlook: Positive, energetic, and adaptable.
Benefits:
  • Salary: $65-$70K pro rata based on experience.
  • Incentive Scheme: Attractive performance-based incentives.
  • Clothing Allowance: Yearly allowance provided.
  • Tools of Trade: Laptop and fuel card provided.
  • Flexible Hours: 35.5 hours per week - 3 days managing the Rose Bay store (10-4:30 pm) and 2 days on the road visiting cluster stores (9-5 pm).

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