Customer Solutions Expert

1 week ago

Melville, Australia beBeeCustomer Part time

We are seeking a versatile Customer Solutions Expert to join our dynamic team.

Job Description

This part-time role involves working closely with customers to understand their needs and providing tailored solutions that meet their expectations.

  • You will be the face of our brand, interacting with customers to resolve technical queries and provide assistance with using our services.
  • Your excellent communication skills and adaptability will enable you to connect with people from diverse backgrounds and provide personalized support.

We value enthusiasm and a willingness to learn, so if you're excited about technology and enjoy helping others, this could be the perfect opportunity for you.

Responsibilities
  • In this role, you will have access to the latest devices, accessories, and perks, including exclusive events.
  • You will work closely with customers to provide customized solutions that meet their lifestyle needs.
  • Technical support is an essential aspect of this position, where you will troubleshoot customer issues and assist with using our app to simplify their experience.
Requirements

To succeed in this role, you will need to possess excellent communication skills, be adaptable, and have a genuine interest in technology. Your positive energy, attentiveness, and ability to build strong relationships with customers will make you an invaluable asset to our team.

Benefits
  • Competitive salary with incentives and bonuses for outstanding performance.
  • A comprehensive wellbeing package, including volunteer leave, parental leave, and additional paid time off.
  • In-depth training opportunities to enhance your skills and knowledge in areas such as leadership and coaching.
  • The chance to progress to leadership roles or head office positions through our Future You Intern and Work Experience programs.

We encourage applications from individuals who are enthusiastic about technology and passionate about delivering exceptional customer experiences.

What's Next?

Our recruitment process involves a simple online assessment, followed by a phone chat with our Talent Acquisition team, and finally, an in-store interview with the Store Manager. If you're selected, we'll also invite you to meet the team and discuss working with us in more detail.

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