Team Lead

7 days ago

Melbourne, Victoria, Australia beBeeLeadership Full time $90,000 - $120,000

Job Title: Team Leader

We are seeking an exceptional leader to spearhead our team of frontline Field Officers. As a Team Leader, you will be responsible for motivating and mentoring your team to achieve outstanding results in promoting apprenticeships and traineeships.

Main Responsibilities:

  • Support the State Manager in recruitment, retention, and performance management of the AFO team to meet team objectives
  • Closely collaborate with the National Mentoring Manager and State Manager-VIC to achieve common goals
  • Drive business strategy and performance, ensuring team activities align with set KPIs and contractual timeframes
  • Effectively utilize the Customer Record System (CRM) for traineeship and apprenticeship advisors
  • Provide quality reporting on Universal and In-training performance for internal and government purposes
  • Achieve sign-up targets at a high level, exceeding personal and team KPIs by driving team performance
  • Deliver quality sign-up experiences with a strong customer service focus
  • Oversee effective administration of training contracts, including related forms and claims, to meet guidelines and deadlines

Key Skills and Qualifications:

  • Skilled communicator who connects with empathy and builds relationships based on trust and integrity
  • Strong account management skills, maximizing business opportunities with existing clients
  • Strategic thinker implementing continuous improvement initiatives
  • Self-motivated team player with a demonstrated enthusiastic approach to day-to-day business operations
  • Confidence working autonomously, driven to exceed KPIs and targets
  • Ability to foster and maintain strong relationships with employers, RTOs, and industry stakeholders
  • High-level business analysis and performance enhancement initiative experience
  • Understanding of key financial drivers necessary to grow and sustain a successful business
  • In-depth knowledge of apprenticeship policies, procedures, and government forms
  • Relevant degree and qualifications

Why Join Our Organisation?

We value diversity and inclusivity, and welcome qualified applicants from diverse backgrounds. We offer a competitive salary package, flexible working arrangements, and a range of benefits.

About Us:

We are committed to making a positive impact in the community through our work in promoting apprenticeships and traineeships.

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