Service Team Lead

1 week ago


Melbourne, Victoria, Australia beBeeService Full time $60,000 - $80,000

Birds Basement Seeks Experienced Service Leader

Located in the heart of Melbourne, this renowned jazz venue is looking for a skilled service professional to lead its front-of-house team. As a key member of the service staff, you will be responsible for creating exceptional experiences for guests from the moment they enter the venue.

The Role:

We are seeking an experienced and charismatic individual who can effectively manage table service, ensure seamless communication with customers, and train section waiters to deliver outstanding service standards. If you have a passion for delivering exceptional customer experiences and leading a team, we want to hear from you.

Key Responsibilities:

  • Greet and welcome guests warmly and efficiently
  • Lead table service and manage premium package deliverables
  • Supervise and train section waiters in service delivery standards
  • Engage with customers professionally and handle inquiries with ease
  • Manage POS systems competently

Qualifications and Skills:

  • Appearance: Impeccable grooming and a warm smile
  • Communication: Excellent communication skills in English
  • Customer Service: Proven experience in a lead waiting role with ability to manage section waiters and FOH service effectively
  • IT Skills: Basic IT acumen with ability to manage POS systems and troubleshoot minor IT issues

  • Woc Team Lead

    1 week ago


    Melbourne, Victoria, Australia Service Stream Full time

    Primary LocationMelbourne, VICJob Description SummaryAn exciting opportunity has arisen for a WOC Team Leader to join Service Stream in our Melbourne officeAbout the RoleService Stream's Telecommunications division are currently seeking a Workforce Operations Centre (WOC) Team Leader to join our growing company. You will be responsible for ensuring the WOC...

  • Service Team Lead

    2 weeks ago


    Melbourne, Victoria, Australia beBeeLeadership Full time $110,000 - $130,000

    Lead Service ExcellenceThis role leads our service teams to deliver exceptional customer experiences. You will be responsible for preparing teams to meet the needs of customers and beyond.Lead by example and set the standard for open communication, active problem solving, and a positive work environment.Build a team of top talent and mentor the next...


  • Melbourne, Victoria, Australia Lead Group Full time

    1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Lead GroupTeam Lead & Principal Consultant, Professional Services - Accounting & Finance | Matching the best people within Accounting across Australia |…A business advisory firm, renowned for delivering excellent...


  • Melbourne, Victoria, Australia Lead Group Full time

    1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Lead GroupTeam Lead & Principal Consultant, Professional Services - Accounting & Finance | Matching the best people within Accounting across Australia |…A business advisory firm, renowned for delivering excellent...

  • Services Team Lead

    7 days ago


    Melbourne, Victoria, Australia John Holland Full time

    Melbourne, VIC, AU, 3000**About John Holland**:At John Holland, our purpose is simple, we transform lives with everything we do. We've always known at its heart infrastructure is about people — our customers, our employees, and the communities in which we work.That's our difference. Deep experience and capability with a genuine care about creating better...

  • Service Team Lead

    1 week ago


    Melbourne, Victoria, Australia Hitachi Energy Australia Pty Ltd Full time

    **Description****Mission Statement**:Supervise a team of Service Engineers and Service Technicians and contribute to the execution of the Service strategy and Service growth by focusing on delivering timely, high-quality, cost-effective service offerings, solutions, and projects (e.g., field service, repair). Drive Service achievements through effective...

  • Servicing Team Lead

    7 days ago


    Melbourne, Victoria, Australia beBeeLeadership Full time $315,000 - $365,000

    Project Leadership RoleThe ideal candidate will be responsible for overseeing the end-to-end delivery of business and technology readiness for a servicing team. This includes leading strategic planning and implementation activities across business and technology teams, coordinating recruitment and onboarding for new functions, and aligning business design...


  • Melbourne, Victoria, Australia Team Systems Full time $104,000 - $130,878 per year

    Storeman – VictoriaJoin a Leading Australian Family Business in the Materials Handling IndustryAbout UsTeam Systems is an Australian-owned family business that has been at the forefront of the materials handling industry for over 30 years. We specialise in providing a comprehensive range of high-quality products, including industrial trolleys, hand trucks,...

  • Service Technician

    1 week ago


    Melbourne, Victoria, Australia Lead Group Consultancy Full time

    Regional travel required- Seeking experienced technician to hit the ground running- Visit hospitals, poultry processing and diverse range of facilities**Location**: Melbourne, VictoriaAre you a skilled Service Technician with a solid background in grey water purification treatment? Do you have over 5 years of hands-on experience servicing Reverse Osmosis...


  • Melbourne, Victoria, Australia beBeeLeadership Full time $80,000 - $120,000

    Customer Service Team LeadWe are a leading ticketing company that connects fans with artists and teams. As our Customer Service Team Lead, you will be responsible for planning and executing all customer service operations.Main Responsibilities:Develop and implement policies and procedures for customer interactions.Set standards and guidelines for customer...