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Quality and Safeguarding Leader

2 months ago

Sydney, New South Wales, Australia Anglicare Full time
About Us

Anglicare Sydney is a leading and highly regarded community-based non-profit organization in Australia.

Our vision is to see Jesus Christ honored, lives enriched, and communities strengthened. To achieve this, we are seeking to attract highly skilled and mission-aligned individuals to join our team.

For over 160 years, Anglicare has been serving people in need, providing care to older individuals and services to vulnerable populations. We began because of people who saw a need in the community and were compelled to make a difference. People motivated by Christian love and a passion to serve. If this describes you, we would love to invite you to join our organization.

About Anglicare Seniors Living

Anglicare Seniors Living is on a mission to revolutionize the experience of aging in Australia. Join a passionate team dedicated to delivering personalized services and exceptional care to seniors across Retirement Villages, Home Care, and Community Housing in Sydney. As part of our Seniors Living Leadership team, we are seeking a talented General Manager of Quality and Compliance to lead best practices in clinical, care, and services for older individuals and community clients, helping us set new standards in the seniors living sector.

Employee Rewards and Benefits
  • As a valued Anglicare employee, you'll receive access to our staff rewards portal, which offers exclusive discounts to over 400 retailers, free wellbeing resources, and more.
  • Pay less tax on your income and increase your take-home pay with salary packaging.
  • At Anglicare, we care about your mental wellbeing... both at work and at home. As a valued Anglicare Employee, you can receive free counseling through our confidential Employee Assistance Program as you need it.
  • When you work at Anglicare, you'll be rewarded with a $1200 online gift card for helping us find the right people. All you need to do is refer a friend for a permanent role. If they're hired, you'll receive a voucher to spend via your staff rewards portal when they reach six months of service.
  • Your Annual Review Conversation provides your manager with an opportunity to formally recognize and reward outstanding performance through career progression, skill development, and secondment.
About the Role

Reporting to the Chief Executive of Seniors Living, the General Manager of Quality and Compliance will ensure our business unit is well-supported to operate services under applicable regulatory standards and licensing requirements, embedding standardized practices aligned with Anglicare's policies and procedures.

Other key responsibilities will include (but not limited to):

  • Collaborating with the leadership, operational, and head office teams to co-design processes for high-quality, sustainable care and services.
  • Engaging managers in continuous improvement programs to help improve resident and client outcomes.
  • Providing leadership to the Seniors Living Quality team and other areas of Anglicare to build capacity and capability.
  • Serving as the primary contact for regulatory agencies, overseeing inspections and audits.
  • Liaising with the Commission, NCAT, DCJ, and other regulatory bodies on quality issues, reporting to Management and operational teams as needed.
About You

We are seeking an established quality and safeguarding leader with the following attributes:

  • Tertiary qualifications, including a Master's Degree in a Health-related field.
  • 10+ years' leadership experience in Health or Aged Care Quality, Compliance, or Safeguarding roles.
  • Experience and knowledge across all Seniors Living offerings, including Retirement Living, Housing, Home Care, and Clinical Services. Residential Care experience is desirable.
  • Proven experience in the Health / Aged Care sector in clinical and non-clinical operations, with a strong understanding of clinical frameworks and health literacy.
  • Proven skills in interacting and influencing stakeholders at various levels to achieve shared objectives.
  • Experience developing and implementing quality and compliance frameworks within a multifaceted organization.