Field Service Management Specialist

3 weeks ago

Port Hedland, Australia Komatsu Australia Full time

Job Overview:

We are seeking a dynamic and experienced Service Manager to oversee our operations in the Port Hedland and Tom Price regions. This role is pivotal in ensuring the efficient management of our maintenance teams, providing exceptional service to our clients.

Key Responsibilities:

  • Lead and manage the service operations, ensuring timely completion of service jobs.
  • Foster a culture of safety and compliance within the team, prioritizing the well-being of all employees.
  • Develop and implement strategies to enhance customer satisfaction and operational efficiency.
  • Mentor and develop team members, promoting a collaborative and supportive work environment.
  • Oversee financial reporting, including revenue forecasts and P&L management.

What We Offer:

  • Competitive remuneration package including base salary, housing allowance, and bonuses.
  • Comprehensive benefits including parental leave, income protection insurance, and health discounts.
  • Opportunities for professional development and career advancement.
  • Flexible work arrangements, including FIFO options.

Ideal Candidate:

  • Proven leadership experience in a similar role within the heavy machinery or mining industry.
  • Strong financial acumen with experience in managing budgets and forecasts.
  • Excellent communication skills with the ability to build strong relationships with stakeholders.
  • Ability to analyze workplace risks and implement effective solutions.

Join us at Komatsu Australia, where we value diversity and strive to create an inclusive environment for all employees.

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